Privacy Policy

1. Introduction

At HectorHosting, we respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, and safeguard your information when you use our services.

2. Information We Collect

We collect several types of information from and about users of our services, including:

• Personal identifiers such as name, email address, and billing information
• Account credentials
• Usage data and server logs
• Communication data from support tickets and emails
• Technical data such as IP address, browser type, and device information

3. How We Use Your Information

We use the information we collect for various purposes, including:

• Providing and maintaining our services
• Processing payments and billing
• Communicating with you about service updates and support
• Improving our services and developing new features
• Ensuring the security and integrity of our platform
• Complying with legal obligations

4. Data Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

5. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes for which we collected it, including for the purposes of satisfying any legal, accounting, or reporting requirements.

6. Third-Party Disclosure

We may share your personal data with:

• Service providers who perform services on our behalf
• Payment processors to process your payments
• Law enforcement or other authorities when required by law

We do not sell your personal data to third parties.

7. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track activity on our website and to hold certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent.

8. Your Data Protection Rights

Depending on your location, you may have certain rights regarding your personal data, including:

• The right to access your personal data
• The right to rectification of inaccurate data
• The right to erasure of your personal data
• The right to restrict processing of your personal data
• The right to data portability
• The right to object to processing of your personal data

To exercise these rights, please contact us at privacy@hectorhosting.com.

9. Children's Privacy

Our services are not intended for children under the age of 16. We do not knowingly collect personal data from children under 16. If you are a parent or guardian and believe that your child has provided us with personal data, please contact us.

10. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.

11. Contact Us

If you have any questions about this Privacy Policy, please contact us at privacy@hectorhosting.com.